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We get asked regularly if London is accessible
Equality Act 2010
The Equality Act 2010 obliges businesses, employers and organisations to make reasonable changes so disabled people aren’t put at a significant disadvantage compared with non-disabled people.
Practically, this involves:
- Removing physical obstacles where possible
- Offering alternative access solutions when removal isn’t possible
- Allowing safe, independent entry and exit from buildings
In many buildings this applies to entrances, level changes, corridors and emergency escape routes—areas where ramps and handrails are often essential
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Lets start with the London Underground
This handy map will help you to understand what is step free from the train and / or street level
https://content.tfl.gov.uk/step-free-tube-guide-map.pdf
This additional page will guide you on where ramps are available to use
https://tfl.gov.uk/transport-accessibility/ramps-at-stations
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Can I take my wheelchair on a bus?
Yes you can. Most London buses are designed to emit a ramp at the rear doors when the driver sees a passenger with accessibility needs. A dedicated space is available for wheelchairs and strollers to occupy
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What about a taxi?
The famous London 'Black Taxi' drivers are part of what makes this city so great. Most London taxis will have a ramp on hand and a willing driver to support getting you and your wheelchair or scooter or stroller on board safely. London's newer taxis have big wide doors and an open area ideal for accessibility needs
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But could I take a scooter on a boat, in the sunshine, to ride down the Thames?
The Mulvihill family would say yes to that too*
Most of our scooters are class 2 and accessible for many of London attractions.
*Sunshine isnt guaranteed, this is London....
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What else can I use to help me plan my journey?
Transport for London (TFL) have a fully featured journey planner.
https://tfl.gov.uk/plan-a-journey/?ref=wheelchairtravel.org
1. Choose your start and end destinations and select plan your journey.
2. Select 'edit preferences' at the top right of the next screen
3. Choose from a list of options that will suit your needs
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Need some more advice?
Get in touch and let us know how we can help you
Rated 5.0 from 223 Google reviews
★★★★★ Karen B.
“Service was excellent. I really enjoyed using the ultra light weight mobility scooter. It gave me the chance to keep up with the younger generation, was easy to use and recharge and fit nicely into the London black cabs.”
★★★★★ Therese B.
“We booked with Chelsea’s rentals online and it went super smooth. We were able to pick up the stroller directly from them and it was super easy.”
★★★★★ Michelle C.
“My sister, my 81 year old mom and I spent one week in London in June. We rented a mobility scooter from Chelsea’s and it was the best decision we made for our trip.”
★★★★★ Laura R.
“I needed to rent a walker at my hotel because I couldn’t bring mine from home (I live in Italy). I am very satisfied with the service; they were fast, and communication was easy and immediate.”
★★★★★ Barbale M.
“Coming from a smaller city, we never imagined a service like this existed. After our airline blocked our wheelchair battery, we were worried about getting around London. Thankfully, we found this team!”
★★★★★ Emma D.
“I rented a powered wheelchair for 2 days, and the whole experience was excellent throughout. The booking was simple and had several options for collection/delivery and timings.”