Hotel Concierge Equipment Service

Delivered to your London hotel

Staying in a Central London hotel? We deliver wheelchairs, mobility scooters, electric wheelchairs, rollators, strollers and cots to the front desk, often within the hour of booking. If you haven't arrived yet, the concierge takes receipt and has it waiting for you.

We cover hotels across Central London, from Mayfair and Marylebone to Kensington, Knightsbridge and the West End. See where we deliver and our delivery prices.

  1. Book online and choose delivery. Enter the hotel name and address, and the delivery fee is calculated by distance.
  2. Add your arrival date and room name in the order notes, or WhatsApp us your booking number.
  3. We deliver to the concierge or front desk at the time you choose, using our electric cargo bike.
  4. When you're done, leave the item with the concierge. Our driver collects it, so you don't need to wait in.
Delivered to your London hotel

How it works

Chelsea’s Rentals partners with hotel concierge teams to provide premium baby and mobility equipment—delivered when needed or stored on your site for instant access.

Our inventory is high-quality, regularly refreshed and expanded, and backed by service that matches the exceptional standards your guests expect.

How it works

Occasional Needs? We’ve Got You Covered.

Need baby or mobility equipment for a guest? From our Central London base (W2), we deliver high-quality rentals—on time for their arrival, whether booked in advance or last minute.

Just choose the dates and then the items - enter the guests' card details - and we’ll handle the rest.                    

Same-day and short-notice? No problem.

For regular requests, explore our on-site concierge partnership.

Occasional Needs? We’ve Got You Covered.

Concierge On-site Service

We know how important it is to deliver exceptional service to your guests.

Chelsea’s Rentals partners with Central London hotels to provide high-quality baby and mobility equipment—stored on your site for immediate access.

Our solution eliminates the need for hotels to purchase or manage equipment, while offering guests instant access with no delivery fees, saving them time and money.

Concierge teams simply reserve items through our platform using the guest’s card details, then hand over the equipment—quick, easy, and secure.


We handle the inventory, maintenance, and replacements—so you don’t have to.

We’re here to make it easy for you and your guests,
Chelsea & James

Concierge On-site Service

Collections

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Helping you to serve your guests

Join our mailing list to get added to Chelsea's Rentals newsletter, where we will keep you up to date with our inventory expansion and offers. Got a specific product or delivery service you need? We would love to hear from you!

What our customers say

We had the BEST experience! Chelsea was amazing to work with on our trip! Her communication was excellent and she was flexible and friendly. She also provided snacks our kiddo loved and her toy selection, based on the info I provided, was flawless. I would highly recommend reserving with Chelsea. Angie Oct 27, 2024

Take comfort with Chelsea’s Rentals — we’re fully covered with public and product liability insurance for your peace of mind.

Rated 5.0 from 223 Google reviews

★★★★★ Karen B.

“Service was excellent. I really enjoyed using the ultra light weight mobility scooter. It gave me the chance to keep up with the younger generation, was easy to use and recharge and fit nicely into the London black cabs.”

★★★★★ Therese B.

“We booked with Chelsea’s rentals online and it went super smooth. We were able to pick up the stroller directly from them and it was super easy.”

★★★★★ Michelle C.

“My sister, my 81 year old mom and I spent one week in London in June. We rented a mobility scooter from Chelsea’s and it was the best decision we made for our trip.”

★★★★★ Laura R.

“I needed to rent a walker at my hotel because I couldn’t bring mine from home (I live in Italy). I am very satisfied with the service; they were fast, and communication was easy and immediate.”

★★★★★ Barbale M.

“Coming from a smaller city, we never imagined a service like this existed. After our airline blocked our wheelchair battery, we were worried about getting around London. Thankfully, we found this team!”

★★★★★ Emma D.

“I rented a powered wheelchair for 2 days, and the whole experience was excellent throughout. The booking was simple and had several options for collection/delivery and timings.”

Read all our Google reviews